Ongoing maintenance of vendor master data in the SAP systems for all. Utilization of vendor master audit reports to proactively identify and resolve issues.

Insurance customer service representative resumes
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Insurance customer service representative resumes

Date:10.10.2016, 02:29 Additionally, you can learn more about customer service careers on Monster. MARIE CLARK 185 Maple St. Sometown, CT 55555. Home: (860) CUSTOMER SERVICE REP / 10 YEARS ' EXPERIENCE IN CALL CENTER SETTINGS. Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity. Customer Service Agent, DEF Insurance Company, Hartford, CT. Handled incoming calls from policyholders, responding to inquiries, resolving problems and correcting policy errors. Completed five 4-hour modules of customer service training. Topics included how to: Greet transfer and hold calls Build rapport, listen, clarify and manage conversational flow. Manage upset customers, conflicts and challenging situations. Strategic-relationship/partnership-building skills - listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes. Customer Service Representative 5/2005-Present, ABC Utility Company, Hartford, CT. Handle customer inquiries, complaints, billing questions and payment extension/service requests.
Insurance customer service representative resumes

Insurance customer service representative resumes Insurance customer service representative resumes


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Demonstrated ability to maintain professionalism and effective communication in a fast-paced work environment. Advanced proficiency in MS Word, Excel, PowerPoint and QuickBooks. A reputation as a self-driven, energetic and hard worker who excels in a team environment I am enthusiastic and confident that I can deliver the results you.

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